Tandem vs FieldEdge
A modern FieldEdge alternative, month to month.
FieldEdge has served HVAC and plumbing shops for years and ties closely into QuickBooks Desktop. It's sold by quote on annual memberships, with no free trial. Tandem gives the same shops flat-rate price books, memberships and dispatch in a modern app, plus an AI receptionist, at a published price you can cancel any month.
- No annual lock-inFieldEdge memberships are annual. Tandem is monthly or yearly, and you can cancel any time.
- Try before you buyFieldEdge has no free trial. Tandem has 14 days, no card.
- AI built inAn AI receptionist for calls and texts, estimates by voice and plain-English answers about your numbers.
What you'd pay, month by month.
FieldEdge doesn't publish prices; plans include 2, 4 or 6 mobile licenses. Third-party estimates are below, so treat them as a guide.
| People who sign in | Tandem | FieldEdge |
|---|---|---|
| Just you | $149/mo on Crew | Quote only · Select includes 2 mobile licenses |
| 3 people | $149/mo on Crew | Quote only · Premier includes 4 mobile licenses |
| 5 people | $149/mo on Crew | Quote only · Elite includes 6 mobile licenses |
| 10 people | $294/mo on Crew | Quote only |
| 15 people | $299/mo on Level | Quote only |
FieldEdge: "contact us" pricing on annual memberships; third parties estimate about $100 per office user and $125 per technician a month, plus setup. Tandem: monthly billing, the lowest plan with QuickBooks Online sync; pay yearly and two months are free.
- Tandem
- Contract: none. Monthly or yearly, cancel any time.
- Trial: 14 days with everything in the plan, no card.
- Card payments: through your own Stripe account at Stripe's rates; Tandem adds no fee on top.
- AI receptionist: on Level, with minutes included.
- FieldEdge
- Contract: Annual memberships; downgrades take effect at the end of the term.
- Trial: None; a demo with sales.
- Setup: Reported $500 to $2,000.
- AI phone answering: None announced; third-party AI receptionists integrate.
Feature by feature.
What each one does today. Where Tandem needs a particular plan, the table says which.
| Tandem | FieldEdge | |
|---|---|---|
| Win the work | ||
| AI that answers calls and texts and books jobs | On Level · minutes included | None announced |
| Estimates with options and e-signature | Good/better/best, deposits, e-signature | Multi-option quotes on Premier and up |
| Price book | Flat-rate, with HVAC, plumbing and electrical starters | Flat-rate price book |
| Run the day | ||
| Tech app | iPhone, Android and iPad; works offline | 2, 4 or 6 mobile licenses by plan |
| Timesheets and commissions | Overtime rules, commissions, payroll export | Commissions on Premier and up |
| Inventory and purchase orders | No | Warehouse inventory on Elite, with QuickBooks Desktop Enterprise |
| Get paid | ||
| Memberships and service plans | Included | Service agreements |
| Customer portal | Included | On Elite |
| QuickBooks | On Crew and Level · Online | Desktop and Online |
| Keep customers coming back | ||
| Text, email and postcard campaigns | On Crew and Level | MarketingEdge on Elite |
| Know your numbers | ||
| Open API and webhooks | On Level | No open API, by reports |
| Works with Claude and ChatGPT | On Level | Not listed |
Why switch
Where Tandem pulls ahead.
Cancel any month
No annual membership and no end-of-term downgrades. Pay monthly, or yearly for two months free.
The customer portal on every plan
Customers see their appointments, approve estimates, pay invoices and book again, on every Tandem plan.
An AI receptionist
It answers calls and texts after hours and when the office is busy, and books the job.
Open by design
REST and GraphQL APIs, signed webhooks, full data export and a connection for Claude and ChatGPT.
To be fair
Where FieldEdge is the better pick.
If your books live in QuickBooks Desktop and you need warehouse inventory, FieldEdge fits. If you're on QuickBooks Online and want a modern app with AI and no annual term, Tandem is the better fit.
- QuickBooks Desktop. FieldEdge syncs two ways with QuickBooks Desktop. Tandem syncs with QuickBooks Online only.
- Warehouse inventory. FieldEdge Elite tracks inventory; Tandem doesn't yet.
- Hands-on onboarding. FieldEdge sets you up with a dedicated rep on Elite. Tandem is self-serve, with help moving data in on Enterprise.
Switching from FieldEdge.
Run both side by side during the trial; nothing is texted or charged until you say so.
Export your customers, price book and job, estimate and invoice history from FieldEdge as CSV or Excel files and bring them in under Settings → Import. Every row is checked before anything is saved, duplicates are caught, and nothing is texted or charged.
Connect your own Stripe account for card and bank payments, and QuickBooks Online if you use it.
Invite your team. Techs download the app, sign in and see only their own jobs.
Put a week of real jobs through Tandem alongside your current software. No card is needed during the trial, so you decide with your own numbers.
Tandem vs FieldEdge: questions
Does FieldEdge require a contract?
FieldEdge sells annual memberships, and its pricing page says downgrades take effect at the end of the contract. Tandem has no contract: pay monthly or yearly and cancel any time.
Does Tandem work with QuickBooks Desktop?
No, Tandem syncs with QuickBooks Online: customers, invoices, payments, refunds and later changes. If you need QuickBooks Desktop, FieldEdge supports it.
Can I bring my data over from FieldEdge?
Yes, on every plan. Export your customers, price book and history from FieldEdge as CSV or Excel files and import them under Settings → Import. You see every row before anything is saved, customers you already have are caught, and nothing is sent to your customers.
Can I try Tandem before I leave FieldEdge?
Yes. The free trial is 14 days with everything in the plan you pick, and you don't need a card to start. Run both side by side, then subscribe when you're ready; there's no contract and you can cancel any time.
Sources and fine print
FieldEdge's prices and features are from their public pages and published reviews as we found them on October 9, 2026. Prices change and many vendors quote by the deal, so check with them before you decide; if something here is out of date, tell us and we'll fix it. Tandem's prices are the ones on our pricing page today, in US dollars, before tax.
FieldEdge is a trademark of its owner. Tandem isn't affiliated with or endorsed by them.
More jobs. Paid faster.
Try it on your next job, with your own customers and your own price book.
- 14-day free trial
- No card needed
- Bring your customers from Housecall Pro or Jobber
